Capabilities statement

Software and digital services for better public service.

Blue Hole Design delivers modern web experiences and custom application solutions that make digital services, intake workflows, and public-facing communications easier to use and easier to maintain.

Based in

Sequim, Washington
Serving organizations everywhere.

Pricing approach

Contract and Pricing Approach

Blue Hole Design prepares pricing from the specific scope, deliverables, performance period, required personnel, integrations, hosting environment, accessibility and security requirements, documentation, support, and contract terms of each opportunity. We provide firm, clearly documented pricing appropriate to the solicitation and proposed delivery approach.

Firm-fixed-price projects
Defined assessments and prototypes
Milestone-based delivery where permitted
Hourly or labor-based support when requested by the solicitation

The solicitation and awarded contract determine the final pricing structure, invoicing requirements, and payment terms.

Company data

A capable partner for work that matters.

Blue Hole Design combines capable software development with strong UX/UI and graphic design. We build secure, maintainable, cloud-ready systems that help organizations improve service delivery, forms and intake workflows, and public-facing communications.

Primary contact: Amber Tjemsland, Owner; amber@blueholedesign.com
Alternative contact: Jonathan Tjemsland, Tech Lead; jon@blueholedesign.com
Location: 686 Brigadoon Blvd
Sequim, WA 98382
Payment: Credit and purchase cards accepted

Core competencies

Creative thinking. Technical follow-through.

Software engineering

Web, back end, and APIs

Custom web application development, front end and back end
API design, development, and integration for forms, scheduling, payments, and automation
Scalable, maintainable architecture and systems design
Cloud and hosting support for deployment, environments, and reliability

Digital experience + design

Clear, usable public services

Mobile-first website design and redesign
UI/UX design, user flows, wireframes, page templates, and usability improvements
Branding and graphic design for visual systems and digital or print collateral

Delivery, quality + operations

Built to last beyond launch

Accessibility improvements aligned with WCAG and Section 508 expectations
Performance optimization, testing, QA, troubleshooting, and support
Documentation, handoff, and practical training for non-technical teams

Past performance

Trusted to make complex work feel simple.

Selected client and product work. Visit each public project for additional context.

Buttoned

SaaS platform + operations software

Website: www.buttonedworks.com

Designed and developed a multi-tenant software platform for home service operations, including booking, estimates, scheduling, payments, and crew workflows.