Privacy policy

Information we collect

When you contact us, we collect the information you choose to provide: your name, email address, and message. Our systems may also receive limited technical information needed to operate and secure the site, such as an IP address, browser or device details, request timing, and error or security logs.

Please do not send passwords, payment-card information, government identification numbers, or sensitive health information through the contact form.

How we use information

We use contact information to respond to inquiries, discuss potential work, provide requested services, maintain business records, protect the site from abuse, and improve the site's reliability. We do not sell personal information or use contact-form submissions for targeted advertising.

How information is processed and shared

We use service providers to operate this website and deliver contact-form messages. The site is hosted by Vercel; form submissions are processed through our secured DigitalOcean relay and retained in our secure contact-inquiry database for delivery monitoring and follow-up. Messages are delivered using Amazon Simple Email Service (SES). These providers process information only as needed to provide their services, secure their systems, and comply with applicable law.

Some website assets, such as fonts or images, may be served by third-party content providers. Those providers may receive standard technical information required to deliver the resource. We may also disclose information when required by law or when reasonably necessary to protect our rights, users, or systems.

Retention and security

We retain inquiries and related business communications for as long as reasonably needed to respond, maintain records, resolve issues, and meet legal or accounting obligations. We use reasonable administrative, technical, and organizational measures to protect information, but no online transmission or storage method is completely secure.

Your choices

You may ask us to access, correct, or delete personal information we hold about you, subject to applicable law and legitimate recordkeeping needs. You may also opt out of future non-essential communications at any time. To make a request, email us using the contact information below and include enough detail for us to locate your inquiry.

Consumer health data

This website is not intended to collect consumer health data. If you believe you have submitted information that qualifies as consumer health data, contact us so we can address your request. Washington's consumer health data law requires additional disclosures and consent for covered data practices; this site does not knowingly collect or sell consumer health data.

Children and policy updates

This website is not directed to children under 13, and we do not knowingly collect personal information from them. We may update this policy as our practices or services change. The date above identifies the most recent revision.

Contact

For privacy questions or requests, contact Blue Hole Design at info@blueholedesign.com.